"All Aboard The Twitter Train, SMBs!"
This is a great article and a must-read. It doesn't just wax lyrical about using Twitter, it explains why and how. It covers:
Networking.
Market research & lead generation.
Improving your local search rankings.
Customer service & reputation management.
Take orders via twitter.
Fill last-minute inventory.
Engage in community activism.
Twitter as an extension of local search.
Link to original article: http://griff.in/o













