"The Ten Ways Twitter Will Permanently Change American Business."
There are certainly some interesting suggestions in this article, but I can't say I agree with all of them. I think the main change is one not listed in the piece, and one that no business will welcome - it will force, oblige, coerce, bully, businesses into action if the crowd will it. In other words, Twitter or whatever comes after it, will give voice to the masses and empower them, bringing about a kind of mob rule and woe betides any business they vent their fury on. The savvy business will need to know how to handle such a situation.
Link to original article: http://griff.in/t













